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Find detailed size charts and illustrations on each product page to help you select the perfect fit. Still unsure? Email us at hello@otherreserve.com for personalized sizing assistance.

As a small business, we currently don't accept returns. To ensure your satisfaction, we provide comprehensive size charts and detailed product illustrations for each item.

Received a damaged or faulty product? Contact us at hello@otherreserve.com and we'll promptly resolve the issue.

For exchanges, see our exchange policy below.

- Initiate exchanges within 14 days of delivery at hello@otherreserve.com.

- Ship items back within 72 hours of receiving your return label.

- All items must be unworn, with tags attached and in original condition.

- Worn items are not eligible for exchange.

- New items will ship after we've inspected your return.

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay for secure, convenient checkout.

Need to make changes? Email hello@otherreserve.com immediately—we process orders quickly and can only make changes before shipping.

Orders typically process within 1-2 business days. Choose your preferred shipping speed at checkout. Enjoy free shipping on all orders over $200!

We process all orders within 1-2 business days. Once shipped, track your package easily through the Shop app.

Currently, we only ship within the United States. We hope to offer international shipping in the near future.

Once shipped, packages cannot be redirected or have their delivery address changed. Always double-check your shipping information at checkout. For delivery issues, please contact the courier directly using your tracking information.